Refund policy
Return and Refund Policy
If you’re not fully satisfied with your Flying Tiger RC product, return it within 60 days for a full refund, no reason needed.
We call it The Flight Line Guarantee. Fly it first. Sixty days, no questions.
Products must be in original condition and packaging.
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
To start a return, email sales@flyingtigerrc.com with your order details.
Refunds are processed within 5 business days of receiving your return.
Questions? Contact us anytime and we’ll help within 48 hours.
Gens Ace and Tattu products
Gens Ace and Tattu products ship from Gens Ace, and these terms apply to them. Our 60-day guarantee covers Flying Tiger products only.
Unused items in like-new condition, in their original undamaged packaging, with all accessories and their original plugs, can be returned within 30 days of delivery.
Contact us at sales@flyingtigerrc.com for approval before you ship anything back.
You arrange and pay for return shipping, and must follow your carrier's rules for lithium batteries.
A 15% restocking fee applies, calculated on the price you paid for the item. The original shipping charge is not refunded.
International orders are not eligible for these returns.
Manufacturing defects are covered by Gens Ace's 1-year warranty. Contact us and we will handle the claim with Gens Ace.
If an order arrives damaged, contact us within 7 days of delivery with photos, and keep the box, label and packaging.